Shipping policy
*Last updated: July 2nd, 2026*
1. Fulfillment / Production Time
Items are custom printed upon ordering. Please allow 2–5 business days for production before shipping.
2. Shipping Time & Carriers
Once production is complete, domestic shipping within the United States typically takes an additional 3–6 business days. We ship via standard carriers (USPS, UPS, or FedEx). Note on Weekend Operations: Standard shipping carriers do not pull packages from printing facilities over the weekend. Orders that finish production or are placed after 2:00 PM EST on Fridays will remain securely queued and hand off to the carrier on Monday morning.
3. Shipping Costs
Shipping costs are calculated and displayed at checkout based on your location and the weight of your order.
Free Shipping (Domestic Orders Over $70.00)
Free standard shipping is available on domestic orders shipped within the United States when your order total meets or exceeds $70.00 (before taxes and after discounts, unless otherwise stated). If your order qualifies, free shipping will be applied automatically at checkout.
4. Tracking
A tracking number will be automatically emailed to you the moment your package leaves the printing facility. You can use this to monitor your delivery status.
5. Incorrect Shipping Address
It is your responsibility to provide an accurate shipping address at checkout. Disgruntled Outpost is not responsible for packages delivered to an incorrect address provided by the customer. If a package is returned to us due to an incorrect address, we will contact you to arrange re-shipment at your cost.
6. Lost or Stolen Packages
Disgruntled Outpost is not responsible for lost or stolen packages after a carrier has marked the package as delivered. If your tracking shows "Delivered" but you have not received your order, please contact the carrier directly to file a claim. If you need assistance, reach out to us at support@disgruntledhq.com and we will do our best to help.
7. Delivery Issues
If your package is significantly delayed beyond the estimated delivery window, please contact us at support@disgruntledhq.com with your order number and we will investigate.
8. Contact
For any shipping questions:
Disgruntled Outpost LLC
Email: support@disgruntledhq.com
Website: disgruntledhq.com